Appointments
We will work with you to schedule appointments that are most convenient for you.
We highly recommend that you schedule your next appointment before leaving the office. This will allow you pick the day and time that suits you the best. As a courtesy we call one week prior to your appointment to remind you of the date and time. We will also call you the day before to confirm your appointment. So it is important for you to inform us if your phone number changes. This will allow us to keep your records current.
If you need to reschedule/cancel an existing appointment, we ask for 24 hour notice for an appointment of 1 hour or less, if this policy is not followed a $50 cancellation fee will be charged to your account. For appointments that are over 1 hour, we need 48 hour notice. this will allow us to help other patients who are trying to get an appointment.
We ask that you show up 10 minutes prior to your appointment to do any necessary updates. Showing up late for an appointment may result in cancellation or having to reschedule. this may cause a cancellation fee and difficulty scheduling future appointments. After two broken appointments, we will no longer be able to schedule an exact time for treatment. You will need to call at 8:00 a.m. or 1:00 p.m. to check for availability in that days schedule.
Some appointments require a deposit: Larger more comprehensive treatment plans scheduled for more than an hour require a $100 deposit. This deposit goes toward the cost of the treatment, but is nonrefundable if the appointment is canceled or rescheduled without a 48 hour notice.
If you would like to make an appointment, please contact our office by phone or email. Our office facilitates communications and emergency calls and appointments are available and welcome, especially for new patients seeking help.
CHILDREN
1. Give your child mortin or tylenol 1 hour prior to the appointment
2. Keep positive attitude, your child's attitude depends on yours. Stay positive and reassure them that everything will be okay. Remember if you are negative your child will be negative.
3. We ask that you make arangements for other children that are not being treated. If you need to bring other children please bring things to entertain those children while your child is being treated.
4. Make sure that your child is well rested for their appointment.
In order for us to maintain the highest quality of service it is important that you follow these instructions.
Payments:
Payment is due at time of service
We accept most major insurance plans.
We accept Visa, MasterCard, Care Credit* and Cash. NO CHECKS. Patients of record that are uninsired and pay with cash or credit card at time of service will recive a 20% discount.
Remember we only quote ESTIMATES of what your insurance will reimburse and your out of pocket cost.
For Medicaid Patients: We are required to report all missed appointments to Medicaid. On the second violation, Medicaid may do a welfare check on your child. To avoid this, we strongly urge you to reschedule or cancel your dental appointments in the timely manner stared in our policy.
* Care Credit- A line of credit that offers NO INTEREST payments plans. There will be no interest assessed if the amount is paid within the promotional period. Otherwise intrest is assesses from pruchase date. Minimum monthly payments required. Subject to credit approval.
